Privacy Policy

Last updated: 05/04/2025. This English version is provided for convenience; in the event of any discrepancy, the French version prevails.

1. Who are we?

The website chainonbijoux.fr is operated by SAS Chaînon, registered with the Paris Trade and Companies Register under number 940 964 711, whose registered office is at 38 avenue Gambetta, 75020 Paris, France.

For any question about the privacy of your data, you can contact us at: chainon.bijoux@gmail.com

2. Personal data collected

We only collect the information needed to manage orders and to improve your experience on our website.

The data collected may include:

— Identity data: first name, last name
— Contact data: email address, postal address, phone number
— Order data: purchase history, ring size, chosen personalisation
— Technical data: IP address, browser type, information about your device

We do not collect sensitive data.

3. Use of data

We use your data to:
— Process and ship your orders
— Manage your customer account
— Improve your experience on our website
— Answer your requests and provide customer service
— Comply with our legal and tax obligations

We do not sell or share your data with third parties for commercial purposes.

4. Cookies and tracking

Our website uses essential cookies to:

— Ensure the basket and orders work properly
— Improve browsing and website security

As these cookies are essential, they do not require consent. No advertising or third-party tracking cookies are used without your prior consent.

5. Storage and retention period

In accordance with the GDPR, you have the following rights:
— Access your personal data
— Request its modification or deletion
— Object to its use or request its portability

📩 To exercise your rights, contact us at chainon.bijoux@gmail.com

6. Your rights over your data

The price is payable in full, in cash, when the customer approves the quote.

The order is paid by bank transfer after the quote has been approved.

Payment data is encrypted using the protocol defined by the approved payment provider handling bank transactions on the website chainonbijoux.fr.

Payments made by the customer will only be considered final once the sums due have actually been received by Chaînon. Chaînon is not obliged to deliver the product ordered by the customer if the customer has not paid the full price under the conditions set out above.

7. Data security

We implement security measures to protect your data against unauthorised access or accidental loss.

8. Changes to this policy

This policy may be updated. Any change will be shown on this page with the date of the update.